is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using HootSuite’s unique social media dashboard. Streamline team workflow with scheduling and assignment tools and reach audiences with geo-targeting functionality. Invite multiple collaborators to manage social networks securely, plus provide custom reports using the comprehensive social analytics tools for measurement.
Whatever the sector, whatever the challenge, we can help. With no minimum order value, M&S for Business accommodates all budgets, large or small. We also offer volume discounts for business customers on vouchers, wine and hampers and as the UK’s favourite incentive, we appeal to all ages. So whether it’s attracting new business, retaining existing clients or fostering loyalty amongst employees, our gift vouchers or E-Gift Cards are always welcome!
has brought a fresh twist and new excitement to customer experience research.
Specialising in creating and delivering unique customer experience improvement programmes, we work with some of the world’s largest brands and retailers to help them stand out from the crowd.
We gather customer experience feedback using a combination of: mystery shopping, customer satisfaction surveys, in-store brand compliance audits and financial metrics.
Utilising our proprietary Customer Intelligence platform, our programmes measure, manage and improve customer experiences across all your customer touch points; leading to greater customer retention, improved average transaction values and increased customer advocacy.
MSF have been established for over 37 years and are one of the most experienced Field Marketing companies in the UK. We really know how to make your brand stand out from the crowd; from driving brand awareness and availability at the point of purchase; to building consumer trial through dynamic, memorable experiences; to influencing purchase; to ensuring promotional compliance in store, MSF enable you to fulfil your brand’s potential. So, whether it’s sales drives, brand experience, in-store demonstrations, product sampling, mystery shopping, merchandising, store development or compliance & retail auditing you’re interested in, to request more information, or discuss your campaign requirements please get in touch.
Neolane provides the only conversational marketing technology that empowers organisations to build and sustain lifetime one-to-one dialogues, to increase revenue and marketing efficiency. With best-in-class email and inbound-outbound channel fusion capabilities, marketers achieve results in record time. Born digital, Neolane has a track record of enabling its customers to adapt to new communication challenges and exploit opportunities more quickly than their competition. Neolane is used by more than 400 of the world’s leading companies including Sony Music, Debenhams, AXA Banque, giffgaff and Jobsite UK.
Opinium is a research and insight generation agency based in London. We help organsiations get to grips with the world in which their brand operates, by ensuring we develop the right approach, methodology and questions to deliver robust insight, targeted recommendations, and address specific business challenges
Our unique offering is centred around three key areas:
A highly experienced and enthusiastic team, with an intimate way of working and senior management involvement throughout, inducing confidence and a trusted partnership from day one
Tailored techniques and outputs to deliver precise recommendations to meet your business needs, both in the UK and across the globe
Our way of working
High levels of responsiveness and quick turnaround times, driving efficiencies throughout, whilst maintaining the highest quality standards
Founded in 1969, the PRCA is the professional body that represents UK PR consultancies, in-house communications teams, PR freelancers and individuals. The PRCA promotes all aspects of public relations and internal communications work, helping teams and individuals maximise the value they deliver to clients and organisations.
Quadrangle is an award-winning research, data and strategy business and one of the fastest-growing companies in the research industry. Our work centres around helping clients use customer understanding to drive performance and grow value.Founded in 1987 as a specialist in customers, brands and strategy, Quadrangle has made a unique 25-year journey from ‘pure’ strategic consulting to now embrace research, data and analytics. Today, we deliver the best of both worlds – a research skillset with a consulting mindset – to a highly prestigious, blue-chip client base.
Reckitt Benckiser (RB) is a global leader in health, hygiene and home, with a purpose of delivering innovative solutions for healthier lives and happier homes. It is driven by an exceptional rate of innovation. With operations in over 60 countries, and sales in almost 200 countries, RB employs approximately 32,000 people worldwide. Our people have an intense drive for achievement and a desire to outperform wherever they focus and are at the heart of the company’s continued success.
Famous RB brands include Nurofen, Strepsils, Durex, Dettol, Veet, Cillit Bang, Finish, Vanish and Airwick
Redwood is a content marketing agency. We develop content strategies for clients and execute these through on and offline channels.Our expert editorial teams create digital content, magazines, e-zines, apps, video and social media for clients.We deliver awareness, incremental sales, advocacy, loyalty and above all, more valuable customers for our clients.To see examples of our work go to www.redwoodgroup.net
Sky IQ, a wholly-owned subsidiary of BSkyB, specialises in analysing and interpreting consumer behaviour. Combining its own data with its clients’ data, Sky IQ enhances its clients’ understanding of their customers and the habits of consumers across the UK. Using this data-driven insight it predicts consumer behaviour to inform future marketing campaigns, strategy and investment, and helps its clients to engage more effectively with consumers through targeted marketing that improves customer retention and increases market share.
The Institute of Direct and Digital Marketing (IDM) is the UK’s only government-approved Institute for the professional development of direct and digital marketers, offering a broad range of practitioner-taught training courses and internationally recognised professional marketing qualifications. It is also a membership organisation, providing status, knowledge and networking opportunities to today’s senior marketers, and an educational trust, supplying learning materials to higher education alongside initiatives to help university graduates take their first steps in the marketing profession.
Thinkbox is the marketing body for commercial TV in the UK, in all its forms – broadcast, on-demand and interactive. Its shareholders are Channel 4, ITV, Sky Media, Turner Media Innovations and UKTV, who together represent over 90% of commercial TV advertising revenue through their owned and partner TV channels. RTL Group and Virgin Media are Associate Members and Discovery Channel UK & STV also give direct financial support. Thinkbox works with the marketing community with a single ambition: to help advertisers get the best out of today’s TV.
Vocus provides cloud marketing software that enables businesses to attract, engage and retain customers. Offering a unique solution for marketers, our software integrates powerful features of digital marketing including social, search, email and publicity. In addition, our software sends real-time marketing opportunities directly to marketers in the form of leads, prospects, social media conversations, curated content and inbound media inquiries. With our marketing consulting and services team ready to help, our software solution delivers marketing success.